At JAISWAL ONLINE SAMADHAN, we are committed to providing the best possible service to our customers. However, if you experience any issues or have concerns regarding our services, we encourage you to file a complaint. Your feedback helps us improve our services and address any problems promptly.
How to File a Complaint
1. Online Complaint Form
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- Form Link: File a Complaint
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- Instructions: Click on the link to access our online complaint form. Fill out the required fields with your details and a description of the issue you are facing. Submit the form, and our team will review your complaint and get back to you within 24 hours.
2. Email Complaint
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- Email Address: jaiswal4answer@gmail.com
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- Subject Line: “Complaint “
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- Instructions: Send us an email with the details of your complaint. Include your full name, contact information, and a detailed description of the issue. Attach any relevant documents or screenshots that may help us resolve your complaint more effectively.
3. WhatsApp Complaint
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- WhatsApp Number: 9570734103
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- Instructions: Message us on WhatsApp with the details of your complaint. Include your name, contact information, and a description of the issue. Our team will acknowledge your complaint and work to resolve it as quickly as possible.
4. Phone Complaint
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- Contact Number: 9570734103
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- Availability: Call us during business hours to speak directly with our customer support team. Explain the issue, and our team will take immediate action to address your complaint.
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- Monday to Saturday: 9:00 AM to 8:00 PM
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- Sunday: Close
Complaint Resolution Process
1. Acknowledgment
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- Upon receiving your complaint, we will acknowledge it via your preferred contact method (email, WhatsApp, or phone) within 24 hours.
2. Investigation
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- Our team will investigate the issue thoroughly. We may contact you for additional information or clarification to ensure we understand the problem completely.
3. Resolution
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- We aim to resolve all complaints as quickly as possible. You will be informed of the steps taken to address the issue and the expected resolution time.
4. Follow-Up
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- After resolving your complaint, we will follow up with you to ensure that the issue has been satisfactorily resolved and to gather your feedback on the resolution process.
Why File a Complaint?
1. Improve Our Services:
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- Your feedback helps us identify areas for improvement and ensures that we provide the best possible service to all our customers.
2. Quick Resolutions:
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- We prioritize complaints and work diligently to resolve them promptly, minimizing any inconvenience to you.
3. Customer Satisfaction:
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- Ensuring your satisfaction is our top priority. Filing a complaint allows us to address your concerns and improve your experience with JAISWAL ONLINE SAMADHAN.
Contact Us
For any further assistance or to follow up on a complaint, please contact us at:
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- Phone/WhatsApp: 9570734103
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- Email: jaiswal4answer@gmail.com
Thank you for helping us improve our services. We value your feedback and are committed to resolving any issues you may encounter.